How do you return an accessory?

Modified on Fri, 3 Mar, 2023 at 3:20 PM

Our return policy makes product returns free and easy. Simply ship your accessory to our facility for free, and we’ll issue you a refund. If you’re within your trial period, get in touch by emailing support@puffy.com with your order number, and we'll get your return started.

If you paid for shipping to Hawaii or Alaska, we're unable to refund the shipping fees you paid for your original delivery.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article